Version 1 · Last updated 31 October 2026

Privacy Policy

Last Updated: October 26, 2026

At plchub.in (operated by Divine Impex, "we," "us," or "our"), we value your privacy and are committed to protecting your personal and business data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit inquiries, purchase industrial automation products, or interact with our content.

1. Information We Collect

We collect information directly from you when you use our website, place orders, request quotes, or contact our support team:

• Personal & Business Contact Data: Name, business entity name, GSTIN (for Indian tax invoices), job title, email address, phone number, and physical/billing/shipping address.

• Transactional Information: Order details, inquiries regarding surplus/obsolete PLCs, HMIs, VFDs, parts procurement history, and communication logs.

• Payment Information: Payment verification details (transaction reference IDs, bank transfer confirmations). Note: We do not store full credit card or debit card numbers on our servers. All online transactions are processed securely through accredited payment gateways.

• Technical & Usage Data: IP address, browser type, device information, operating system, pages visited, and browsing patterns collected automatically through cookies and analytics services.

2. How We Use Your Information

We use the collected information for legitimate commercial and business purposes, including:

• Order Processing & Fulfillment: Processing purchase orders, invoicing, verifying stock, packaging, and dispatching shipments via courier partners.

• Customer Support & Inquiry Response: Answering technical inquiries, providing price quotations, and troubleshooting equipment compatibility.

• Website Optimization & SEO: Improving site navigation, technical guides, product catalogs, and search optimization for plchub.in.

• Legal & Regulatory Compliance: Complying with tax obligations (GST reporting), export regulations, Letter of Undertaking (LUT) compliance, and accounting requirements under Indian law.

• Communication: Sending order updates, transactional emails, and relevant industrial hardware updates or restocking notices (you may opt out of promotional communications at any time).

3. Disclosure & Sharing of Information

We do not sell, rent, or trade your personal or business data to third parties. We only share information with third parties under the following circumstances:

• Logistics & Courier Partners: Sharing delivery details (name, shipping address, contact phone number) with trusted carriers (e.g., FedEx, DTDC, DHL, regional transport services) to fulfill orders.

• Payment Processors & Banking Partners: Transmitting relevant financial data to authorized payment gateways and banking institutions to complete transactions securely.

• Legal & Regulatory Authorities: Disclosing information when required by applicable law, court order, or governmental regulations (such as tax audits or legal compliance).

• Business Transfers: In the event of a merger, acquisition, or restructuring of Divine Impex, customer data may be transferred as a business asset under non-disclosure protections.

4. Data Security

We implement appropriate technical, administrative, and physical security measures to protect your personal and technical data against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

plchub.in uses cookies and similar tracking technologies to enhance user experience, analyze website traffic, and understand user behavior.

• Essential Cookies: Necessary for the basic functionality of the website (e.g., shopping cart operation, session management).

• Analytics Cookies: Help us collect aggregated data on site visits and popular content to improve site architecture and industrial guides.

You can manage or disable cookies through your browser settings, though doing so may affect certain features of the website.

6. Third-Party Links & Content

Our website and technical blog posts may contain links to third-party websites, manufacturer documentation, or external software tools. We are not responsible for the privacy practices, content, or security of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Data Retention

We retain personal and business information for as long as necessary to fulfill the purposes outlined in this policy, satisfy legal and accounting obligations (e.g., tax record retention under Indian law), resolve disputes, and enforce our agreements.

8. Your Data Rights

Depending on your jurisdiction, you have the right to:

• Access & Review: Request a copy of the personal information we hold about you.

• Correction: Request updates or corrections to inaccurate or incomplete data.

• Deletion: Request the erasure of your personal data, subject to legal and contractual record-retention requirements.

• Opt-Out: Unsubscribe from non-essential communications by clicking the unsubscribe link in our emails or contacting us directly.

To exercise any of these rights, please contact us using the details below.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

• Entity: PLC HUB

• Website: plchub.in

• Address: B-215, Shiva Blessing 2, Kalanala, Bhavnagar, Gujarat, India - 364001

• Email: [email protected]

• Phone: +91 9825207112